ISO 9001:2015 specifies requirements for a quality management system where 1) an organization needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and 2) aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All requirements of ISO 9001:2015 are generic and are intended to be applicable to all organizations, regardless of type, size and product provided.  Having this certification demonstrates R&M’s commitment to providing the highest quality products and services to the satisfaction of its customers.